FAQ

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Who is Best Buy Autos?

Welcome to one of the newest entrants in the Luxury car market in the UAE. Not only do we provide the best cars, excellent customer service and extensive knowledge, but we bring to you something no other Luxury dealer in Dubai can, international experience.

Best Buy Autos originated as a car dealer in Australia and fast became the leading local used car dealer in the region. Established in 1990 by Maz Haddad, at their peak they were selling over 1,500 cars per year. As Maz started his business from the ground up and then expanded to be one of the best second hand car dealers in Dubai you can be guaranteed that all of our knowledge and experience will make for a hassle free way to sell your car. We are here to revolutionise the way you buy your next luxury vehicle from a used car dealer in Dubai.

Come and meet our multilingual team and take a look around the showroom, you’ll soon see why we are one the best car dealers in Dubai. Filled from wall to wall with makes such as Maserati, Lamborghini, Porsche, Mercedes AMG, Ferrari, Audi, BMW and more you won't walk out without your next Luxury ride.

How do I access used cars on Bestbuyautos.ae?

Searching for used cars on our website is easier and faster than ever. To begin, just go to our home page and decide how you would like to search. You can pick car make, model, year and price from drop down box and click search button.

Why should I buy my next luxury car from Best Buy Autos?

Live a little, and experience the thrill that only a prestige car can offer here at one of the best car dealers in the UAE.

Here you will find all our second hand cars for sale. We have a range of high quality, cheap cars to buy.

We are located near Sheikh Zayed road in Dubai and don't only have cheap cars for sale. We also have a range of after care products, and a full workshop which is how we can provide you with so many great quality 2nd hand cars for sale.

If you′re looking to buy a luxury car and you can′t see what you′re looking for, please call us and we may be able to source it for you.

Does Best Buy Autos buy and sell all makes and models of used cars?

Yes we do, to give you more choice. We normally stock a great range of vehicles from all brands including Ferrari, BMW, Audi, Jaguar, Mercedes and more. We also buy and sell cars across all categories i.e. 4x4’s,sedans, hatchbacks, sports, and luxury cars to name a few.

Where Does Best Buy Autos get its stock from?

Our cars come from many sources but mainly we buy from our current customers in the GCC region. This includes private motorists who trade-in their old car when buying a newer one and outright purchases. Others come from trusted car rental businesses, government institutions, and business fleet owners that want to sell and upgrade.

If I pay deposit on a car, can it be refunded?

Unfortunately, we do not offer refunds on vehicle deposits, but you can transfer the payment to another one of our cars within three months of the deposit being paid.

Does Best Buy Autos offer finance?

Yes, we do offer finance. We have relationships with most of the large lending institutions within the UAE and can compare rates and conditions on your behalf to present to you your best options.Depending on the age of the car and your circumstances we may also be able to offer you 0% deposit terms. Please ask in store for full details.

Will Best Buy Autos cars come with warranty?

Yes. Every car we sell comes with a 12-month/20,000 kilometre comprehensive warranty (whichever comes first) from the date of delivery. If the remaining manufacturer warranty covers you for longer than this, it is transferred to you. For peace of mind you can also extend the warranty for up to three years or 60,000 kilometres (charges may apply).

What does the warranty cover?

There are different levels of warranty available on most cars. A general extended warranty will cover the cost to replace or repair any faulty part that is caused by poor materials or workmanship during normal use. Unfortunately, this doesn’t include normal wear and tear items such as brake pads. Please ask to see our warranty booklet for an explanation of exactly what is covered.

Is the warranty transferrable if I sell my car?

As the warranty is between Best Buy Autos and you, it cannot be transferred to another person, as selling the vehicle makes it invalid.

What is an ‘repairable write-off?

A ‘repairable write-off' is a vehicle that has been involved in a collision which has caused major damage to the chassis or frame. We do not sell accident cars at any of our sites.

Do you ever partly or completely repaint cars before they go on sale?

We inspect every car inside and out to see what work is needed to return it to showroom condition. Sometimes this means making minor repairs to scratches on the body, or a complete respray in our state-of-the-art paint booths. This work is always completed by one of our skilled, fully trained after-sales technicians.

If a car has been repainted, does this mean it was involved in an accident?

No, a repaint could be as small as fixing scratches and dents that are normal wear and tear and unavoidable, and sometimes a complete respray is the only way to return a car to showroom condition before we put it on sale.

Will my car come with new tyres?

Not necessarily. We replace tyres only if they require it to ensure a vehicle is roadworthy. The spare tire is replaced if it does not meet the approved RTA standards.

Does each car you stock come with new brake pads and brake discs?

We will inspect the brake pads and discs during our pre-sale inspection and replace them if the thickness is below the vehicle manufacturer guidelines.

What does Best Buy Autos service check cover?

As well as a routine service, we will complete checks across the rest of the car to look for faults that need repairing. We will also make sure that everything is working as it should be for your peace of mind.

Does Best Buy Autos provide the service history of each car it sells?

We will always share the vehicle information that is available from past owners. If you want them, we can also share the results of our own inspection and other tasks that were completed when we prepared your car for sale.

If you have any other questions, please feel free to contact anyone of our showrooms in the UAE. You can also contact the team through the website or over the phone.